Carers Voice

Our job is to help give carers a voice.  The council and NHS are legally obliged to ask people who use different services, including carers, how they should best provide them. We want to give you the opportunity to tell us, and the organisations which affect your life, what you think about the services and support that you use.

Local services say that they are keen to hear carers’ views, so this is your chance to change things, just by sharing your ideas, your experiences and concerns through:
•  Open Meetings
•  Carer participation
•  Parent carers
•  Young Carers Voice
•  Contact us with your views

Open Meetings
A good way to give your view is to come to one of our open meetings. These are free events for carers, where you can meet with other carers, hear about changes to services and support, and ask questions directly to health and social care service providers. We publicise these in Carers News (our magazine and e-bulletin for carers).

Frequently asked questions:

  • How do I book a place?
    These are free events with buffet lunch included but it is essential to book by contacting:
    0117 958 9902 or by emailing
    DennisA@carerssupportcentre.org.uk (recommended)
    Normal working days: Tuesday, Wednesday & Thursday
  • Please give the following details:
    Full name, home address, contact number and if you have any special dietary requirements.
    Note: Due to the popularity of these events it is no longer possible to bring the person you care for.
  • Alternative care costs:
    We can reimburse your alternative care expenses as well as travel costs – please bring receipts wherever possible.
  • How do I update or cancel my booking?
    Simply use the contact information above to notify us if you need to cancel or update your booking.

Carer participation
There are opportunities for carers to participate in the process of developing services. This is where carers who have an idea for a service change can help to design it as an equal partner with professionals, and where they can really contribute to ongoing service delivery.

You can volunteer to be part of specific group or you may want to consider becoming a carer representative, having input to a council board. Carer representatives attend meetings alongside senior representatives from Health and Social Care. They can take carers’ concerns and issues to these meetings, get updates from professionals and ask questions. They ensure that carers’ issues are kept on the agenda for statutory agencies.

Watch this film
It’s about Cynthia who is a carer representative for Bristol Parent Carers.

Parent carers
If you are a parent caring for a child with additional needs, and want to get your views heard, go to:
Bristol Parent Carers
South Glos Parents and Carers 

Contact us with your views
If you want to get your voice heard as a carer, but you are not sure how, please contact us. We are always happy to hear carers’ views.  Call 0117 958 9989.