A GP carer liaison worker from Carers Support Centre works with the practice to look at the services it provides and how carer-friendly/aware they are. This is scored against agreed criteria, evidencing their commitment to carers, and following successful completion of this audit an award in recognition of this good work is made.
There are three levels of award: Gold, Silver and Bronze.
For example, points are awarded to GP practices which:
- Signposts carers to support.
- Offer flexible appointments for carers and the person they care for.
- Includes questions in health checks to find out whether the patient is a carer.
- Identify carers in medical records.
- Provide carer awareness training to their staff.
This is a fantastic way of looking at the work most of you will be already completing and by evidencing it through the awards programme; it allows the surgery to have regular contact with the liaison worker and the support and information they can provide (including carer awareness training to staff).
At the same time, providing the GP practice with a well-deserved award that can be shown to the CQC and patients, demonstrating their commitment to carers.
How to contact us
If you would like more information about the GP Carer Awards Programme, please contact our GP Carer Liaison Workers team via CarersLine.
CarersLine is open:
Monday to Friday: 10 am – 1 pm
Monday to Thursday: 2 pm – 4 pm
(Closed on Bank Holidays)
0117 965 2200
An answerphone operates outside of these hours and your call will be returned when the helpline next opens.
Alternatively, use our contact form to receive a personal reply the same or the next working day.
Page last updated 02.01.24