Carers Support Centre has a team of Hospital Carer Liaison Workers who work at the BRI and Southmead Hospital.

Anyone can make a referral to our team, including hospital health professionals, GPs, social workers, carers or family members. Please ensure that you obtain the consent of the carer before you contact us with their details, as we cannot follow up a referral without this.

Our workers can:

  • provide help, support and advice to carers through their hospital journey as a carer and/ or patient, working directly on hospital wards.
  • liaise between the discharge team, busy ward staff and a carer and their family.
  • support staff to implement the Carers Charter that your Trust has signed up for.
  • support staff in their ‘partners in care’ work.
  • provide carer awareness training to staff.

Contact our team by phone or use the contact form

  • BRI: 07557 441 613 (TUE, WED, FRI) or 07917 880 375 (WED, THU, FRI)
  • Southmead Hospital: Sam Radford 07557 418 692 (MON, TUE, WED) or Nicky Purchase 07729 737 698 (THU, FRI)

Download our Carers Liaison service leaflet

Carers Charter
We work in University Hospitals Bristol and Weston NHS Foundation Trust and North Bristol NHS Trust, ensuring that their Carers Strategy is implemented. A joint Carers Charter has been agreed with the two Trusts, outlining their commitment to support and work in partnership with carers.

View the Carers Charter here A copy of each trust’s strategy can be found on the hospital websites: NHS North Bristol websiteNHS United Hospitals Bristol website