Support for staff and carers in hospital

We can:

  • provide help, support and advice to carers through their hospital journey as a carer and/ or patient, working directly on hospital wards
  • liaise between the discharge team, busy ward staff and a carer and their family
  • support staff to implement the Carers Charter that your Trust has signed up for
  • support staff in their ‘partners in care’ work
  • provide carer awareness training to staff

Anyone can make a referral to our team, including:

  • hospital health professionals
  • GPs
  • social workers
  • carers
  • family members

Please ensure that you obtain the consent of the carer before you contact us with their details, as we cannot follow up on a referral without this.

We can be contacted by using the contact form, or by telephone:

Megan Powell (Monday – Wednesday) – 0117 937 5629

bnssg.hospitalcarerliaisonservice@nhs.net 

Samantha Radford (Tuesday, Wednesday and every other Monday) – 0117 937 5629

bnssg.hospitalcarerliaisonservice@nhs.net 

Download our Carers Liaison service leaflet

Carers Charter

We work in University Hospitals Bristol and Weston NHS Foundation Trust and North Bristol NHS Trust, helping implement their Carers Strategy.

A joint Carers Charter has been agreed upon with the two Trusts, outlining their commitment to support and work in partnership with carers.

Download the Carers Charter

More information about the Carers Charter from North Bristol NHS Trust

More information about the Carers Charter from University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Page last updated 05.12.23